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Complaint & Suggestions

Escalation Matrix

We at Awas Niwas strive to provide the best consumer experience to our valued clients. However, if you are unhappy with our services, please let us know so we can serve you in a more efficient manner.

Below is the escalation matrix you can follow to report any service-related concerns:

1. Operations Department

Email: contact@awasniwas.com

Your queries will be resolved within 3 hours. If you are not satisfied with the action taken, you can escalate your complaint to:

2. Compliance Department

Email: contact@awasniwas.com

Your queries will be resolved within 2 hours.

We appreciate your continuous support in making Awas Niwas a trusted brand in India.